Frequently Asked Questions
Everything you need to know about our products, shipping, and the Live Tinted community.
How do I find the right Huestick shade for my skin tone?
Our Huesticks are designed to be multisticks that work across all skin tones. You can use our 'Find Your Shade' quiz on the product page or refer to our digital shade matching guide to see how each color looks on different complexions.
Are Live Tinted products vegan and cruelty-free?
Yes, we are proud to be 100% vegan and cruelty-free. We do not test on animals, and our formulas are free from any animal-derived ingredients.
What is your return policy?
We want you to love your glow. If you are not completely satisfied, we accept returns on most products within 30 days of purchase. Please note that original shipping fees are non-refundable.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to follow your package's journey.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select international territories. Shipping rates and delivery times vary by location and are calculated at checkout.
Are your products safe for sensitive skin?
Our products are formulated with clean, skin-loving ingredients like Hyaluronic Acid and Squalane. However, we always recommend performing a patch test on a small area of skin before full application.